At Pixel Store Front, we understand that sometimes a product may not be the perfect fit. However, since we offer primarily digital products, we have a firm no-refund policy in place.
Digital Products
All digital products sold on Pixel Store Front are non-refundable. This includes any software, ebooks, graphics, or other downloadable content. Once a purchase is made, you will have immediate access to download the product.
We encourage you to carefully review product details and descriptions before making a purchase to ensure it meets your needs. We cannot provide refunds for digital products that do not meet your expectations after the fact.
Exchanges
While we do not offer refunds, we are happy to assist you with exchanges in certain circumstances. If you receive a defective or non-functional digital product, please contact our customer support team within 7 days of your purchase. We will work with you to resolve the issue or provide a replacement.
Please note that exchanges are only available for verifiable defects. We cannot provide exchanges for products that you simply change your mind about or no longer need.
Customer Support
If you have any issues with your Pixel Store Front purchase, please don’t hesitate to reach out to our customer support team. You can contact us via email at [email protected] or through the contact form on our website.
We’re here to help ensure you have the best possible experience shopping with Pixel Store Front.